Privacy Policy
This Privacy Policy describes how Nevra Relief (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
Device information
Examples of personal information collected: version of web browser, IP address, time zone, cookie information, pages or products viewed, search terms, and how you interact with the Site.
Purpose of collection: to load the Site accurately and perform analytics to optimize the Site.
Source of collection: collected automatically when you access the Site using cookies, log files, web beacons, tags, or pixels.
Order information
Examples of personal information collected: name, billing address, shipping address, payment information, email address, and phone number.
Purpose of collection: to provide products or services, process payments, arrange shipping, and provide invoices and order confirmations.
Source of collection: collected from you.
Customer support information
Examples of personal information collected: name, email address, order details.
Purpose of collection: to provide customer support.
Sharing Personal Information
We share your personal information with service providers to help us provide our services and fulfill our contracts with you. This includes payment processors, shipping partners, and analytics providers.
We may also share personal information to comply with applicable laws and regulations, respond to lawful requests for information, or protect our rights.
Behavioural Advertising
We use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
Using Personal Information
We use your personal information to provide our services to you, including offering products for sale, processing payments, shipping orders, and keeping you informed about new products, services, and offers.
Retention
When you place an order through the Site, we will retain your personal information for our records unless and until you ask us to erase this information.
Automatic Decision-Making
We do not engage in fully automated decision-making that has a legal or significant effect on you.
Your Rights
Depending on your location, you may have the right to access the personal information we hold about you, request corrections, request deletion, or object to processing. To exercise these rights, contact us using the information below.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.
Contact
For more information about our privacy practices, questions, or complaints, please contact us at:
support@nevrarelief.com